General Information

This Privacy Policy describes how personal data is collected, used, and shared when you visit or make a purchase from CosmicChaos (cosmicchaos.eu). We are committed to protecting the privacy and security of our customers’ personal data in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).

Personal Data We Collect

When you visit the site or make a purchase, we collect necessary information to complete the transaction and improve your browsing experience:

• Order Information: Name, surname, billing and shipping address, email address, phone number, and payment method details.

• Device Information: IP address, browser type, time zone, details about installed cookies, and pages or products viewed during navigation.

Purposes of Data Processing

We use the collected data to:

• Process and fulfill orders placed on the site (including managing payments, shipping, and sending order confirmations).

• Communicate with customers and provide support.

• Prevent potential risks or fraud.

• Optimize the website and analyze the effectiveness of our marketing campaigns.

Data Sharing with Third Parties

We share personal data exclusively with third parties necessary to provide our services:

• E-commerce Platform & Hosting: WooCommerce and our web hosting provider.

• Payment Services: Secure payment processors to complete transactions.

• Print & Shipping Suppliers: Print-on-demand networks and couriers for order fulfillment and delivery.

• Analytics & Marketing Tools: Google, Pinterest, and Meta for traffic analysis and product catalog management.

Your Rights (GDPR)

Residents of the European Union have the right to access their personal data, request its correction, update, or deletion. To exercise these rights, please contact us via our customer service email address.